This Privacy Policy explains what information Used Bulk Appliance Warehouse ("UBAW," "we," "us") collects through this website and how it's used.
1. Information We Collect
- Contact form submissions: name, phone number, email address, and any message or questions you submit.
- Resale certificate uploads: if voluntarily submitted for tax-exempt purchases.
- Order information: once online checkout is active, this will include billing/shipping details processed securely through our payment provider (Stripe).
2. How We Use Your Information
We use the information you provide to respond to inquiries, process and fulfill orders, arrange freight and delivery, and communicate with you about your order or account.
3. Information Sharing
We do not sell your personal information. We share information only as needed to complete a transaction — for example, with payment processors (such as Stripe) and freight carriers involved in fulfilling your order.
4. Payment Processing
Online payments are processed securely by Stripe. UBAW does not store or have access to your full credit card or bank account numbers.
5. Data Retention
We retain contact and order information for as long as needed to fulfill orders, meet legal and tax obligations, and maintain business records.
6. Your Choices
You can request that we delete your contact information from our records, except where we're required to retain it for legal, tax, or accounting purposes. Contact us at sales@ubaw.net to make a request.
7. Text Messaging (SMS)
If you provide your phone number when placing an order or contacting us, we may send you text messages related to your order — including order confirmations, freight and shipping updates, and responses to your questions. Message frequency varies based on your order activity. Message and data rates may apply.
You can opt out of text messages at any time by replying STOP to any message you receive from us, or by contacting us at sales@ubaw.net or 681-525-2347. Reply HELP for assistance.
Your mobile phone number and text message opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes. We do not share this information except with service providers (such as our payment processor or freight carriers) solely as needed to fulfill your order.
8. Contact
Questions about this Privacy Policy can be directed to sales@ubaw.net or 681-525-2347.